Roblox support email. Contact Roblox here if you have a question or looking for help. Find the 'Account Info' Tab: In your settings, navigate to the 'Account Info' tab where your current email address is displayed. Roblox Settings. An email will be sent to the new address. Contact Us. Don't have an account? Sign Up. I was conversing with them and they seemed to reply in context so I guess they linked my reply to the open case. Aug 16, 2020 · Roblox has grown immensely over the years, and has improved its resources tremendously. After installation, click Joinbelow to join the action! Apr 19, 2022 · 1. We recommend you to include your user name. Asset ID. Please be sure to read our support documents for more ways to keep your Roblox account safe. Gift Cards. Join the millions of players who create and explore immersive 3D worlds on Roblox. Logging In. Navigate to "Roblox Player for name ". Click Runwhen prompted by your computer to begin the installation process. The main customer support email is info@roblox. [9] Use this method if you don't have an ID, but still want to use voice chat on Roblox. Browser: Find the gear icon in the upper right corner of the site. Si cela vous pose toujours des soucis, vous pouvez également ajouter email_validate@roblox. I thought it was just my computer, so I logged back in. Discussion. 0 (zero) - O. If resetting doesn't work and you need help getting back into your account, contact Customer Support. Sep 22, 2022 · Fill out all the fields and describe your problem, add the most important details for your problem in the most specific way, this to guarantee an even better service. Type in "control". Enter your email address in the empty text box below and press Submit. Check Always use this application to open roblox-player links, and click Choose to bring up the Below are the common substitutions to try if you are having trouble redeeming your Gift Card. How can I work for Roblox? Roblox Company Information. Chat with other creators, learn about Roblox platform updates, and report issues with the platform. Mobile App: Find the three dots icon and tap on the gear icon. If you don’t receive the reset password email, check your spam/junk folder. It uses end-to-end encryption and offers full support for PGP. If you are a California resident, you may have the Roblox Terms e-mailed to you by sending a request, including your email address, to the address above. Click uninstall, follow instructions on screen. Make sure “password_reset@roblox. Install the Roblox Player. Obviously, as a down turn, there are many more users using Support and needing its support. Billing Name. After heeding the warnings, enter the one-time code shown on your new device, and click Enter. Scan this QR code with your mobile device. What if someone else added a PIN to my account? I was logged out of my roblox account and I was confused on why, I tried to log back into it and it said the password has gotten changed, I go to check my email and it says "2-Step Verification with Email Deactivated by Roblox Support, Hello [username] This message is to notify you that our support team has deactivated 2-Step Verification for your Roblox account. To verify your email address, open the email that Roblox sends you and click Verify Email in the email message. Select “DevEx” on the menu on the left. Proton Calendar is an encrypted calendar app that helps you stay on top of your agenda while keeping your data private. Log In. For anyone with the same problem. To make a deletion request, please contact us by using our support form and select the desired Right To Be As the Chief People and Systems Officer of Roblox, Arvind KC leads the organization that is chartered with evolving our processes, systems, experiences and culture so that our people and our teams flourish, grow and reach their highest potential. Roblox Support; Roblox Account; Account Settings; Account Settings. nl). I have a Gift Card in a currency that does not match my account location. A link to the content on Roblox’s website. Make a can’t login/my account has been hacked ticket. Our teams are working hard to ensure a safe and civil space for everyone. You can also try using another 2-step verification method you set up if you continue to have issues. png or . Note: If you're a school administrator and you would like to allow Roblox access to your classroom, please also review this help article for additional information. Dec 14, 2023 · Check your inbox and click on the “Reset password” button. Everything here is quite simple: Username - here, you need to indicate your in-game nickname. I Forgot My Password. To do so, open a browser like Safari or Chrome and search for “Roblox contact us” on Google. Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), PlayStation, Meta Quest or Amazon to request a refund for any unauthorized purchases through their services. On Roblox’s support page, you can submit a request by choosing your issue category and entering details in a form. A popup will appear and on your desktop computer, you will see a QR code. If you are logged in, the field will be filled Nothing seems to work! I've tried to log in into my account for the past days but the 2-step verification is not working, not sending me the code on email or messages. The best way to help your friend is tell them to submit their own appeal by Login to Roblox. Forgot Password or Username? login with. How to log in with an email. Press the Submit button. Roblox’s verified badge is an easy way for users to know they’re interacting with authentic developers, creators, and off-platform figures. As a platform for creators, Roblox wants to help you easily identify and discover notable and authentic profiles Roblox outages reported in the last 24 hours. Once a moderation has been reviewed, it cannot be reviewed again. exeto run the Roblox installer, which just downloaded via your web browser. Underneath your birthday, click the button that says Verify My Age. 5 (five) - S. The form allows you to contact Roblox directly and you can choose between multiple help categories. Kontaktiere uns. They might ask you to confirm your account ownership by providing them some information; You might get your account reverted; Please note: Roblox staff wouldn’t ask you for your personal info like SSN, or card number. How can I tell who is a Roblox Staff member or Admin? Spam Chain Mail. ” I researched and premiumnator is a disposable email address. After submitting the form, Roblox support will respond via email within 1-2 days. Click "Uninstall a program". your stolen items or currency or refund the total cost of the items plus currency. You can also maybe monitor the Roblox Status site for any incidents. Bitte lies unsere Roblox-Hilfeartikel, bevor du uns kontaktierst. (and yes i have already looked in spam and every where else, even tried to get help from roblox support nothing works. Select the Change Password button (icon looks like a pencil and paper) Enter your current Roblox password. 6 (six) - G / Q. But their discord is full and I cannot directly message mygame43, I have messaged their twitter but I’m just not sure they’ll respond. Provide your username and a brief statement. In case you added a phone number, click the phone number prompt below and do the same. KC has over 25 years of executive leadership experience focused on leading internal product Aug 22, 2023 · Access Account Settings: Click on the gear icon located at the top-right corner of the screen. You can convert your Roblox Credit in 3 places: Roblox Gift Card Redemption Page (under Available Credit) Membership Page; Robux Page Select the product you want to buy. Select the Account Info tab. 1 (one) - I (capital i) 2 (two) - Z. It is common for some problems to be reported throughout the day. Parent PIN General Information. Das Roblox-Kundendienstteam hilft bei Fragen zur Abrechnung und zu Kontoproblemen. For all other payment methods, please contact Customer Support with the following information: List of the charges by date and amount. I recommend sending multiple appeals or even getting in contact with Roblox and leaving a Oct 19, 2023 · To contact Roblox support through the website, you will need to go to a special page. If you receive an email alert for a login that you do not recognize, please take the steps listed in the email to change your Jul 17, 2020 · Hello, I recently have had my account compromised, and I contacted support and they had my account reset. Changing your password after that should finally bring you back into your account. com. I Forgot the PIN; How Do I Change My Age ; How Do I Add, Change, or Remove a PIN? The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly. Aug 7, 2023 · But, one email from roblox support stated: “To assist you further with this account, please contact us via our Support Form by entering the email address that begins with [cgo] and is an @[premiumnator. Click Okonce you've successfully installed Roblox. It usually takes under 48 hours. To take an in-experience screenshot. Go to the Roblox website using Firefox. com" (with the exception of @gdpr-rep, @generalagent. de and @dsa-rep. Anywhere from a few hours to 3 days. jpg format and attach it to your email. This page contains a list of Roblox and Roblox-related emails. com] address. 4. Downdetector only reports an incident when the number of problem reports is significantly higher than May 2, 2023 · The email will include links to articles with steps on how to change your password, information about 2-Step Verification, additional information regarding account security, and a link to the Roblox Support page. 18957. Please note that most requests should go to the support form, including account issues. idk how to fix it. I used to get Two step verification emails before I was compromised. May 6, 2022 · Here is how to contact Roblox: 1. So then I felt like someone is already on a Contact Us. So I knew it wasn’t a roblox issue but mine was definitely a On Roblox, users can easily report inappropriate content or behavior using our Report Abuse system located prominently throughout Roblox, including within experiences. This category is for sharing content with your non-forum communities on the Roblox platform, such as game and group communities. They told me Thank you for contacting Roblox Customer Support. Our vision is to reimagine the way people come together to create, play, explore, learn, and connect with one another. Go to Roblox’s official website ( here) and log in with your existing password. Cheating and Exploiting. Roblox Credit can be used to purchase a Roblox Premium Membership or Robux if you have enough Roblox Credit in your account. 3. We need to make sure we're talking to the original account owner. Contact us from the first email address added to the account, or from the billing email address that was used for the very first payment made on the account. May 8, 2023 · In your Email to Roblox Support, mention your rights as an Australian consumer as described above and that Roblox is obliged to replace the faulty goods e. The person who hacked my account logged me out many times in a span of 2 hours. Jan 28, 2024 · Submit a Request Through the Support Page. Select the information (i) icon in the upper-right hand corner of the screen, select the user from It really does depend on the moderators/support team you would be really lucky from actually getting a response from a mod but through my experience i always had a bad time with Roblox support team and moderators I had a terminated account back in 2019 and their support team is just as bad as back then. com Fill out the form to get help from Roblox Support with any issue or feedback. Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon. Eltern, Sicherheit und Moderation Benutzersicherheit und Community-Regeln. Most are designed for one specific purpose, as explained in Add the email address no-reply@roblox. Upon logging into Roblox, visit any experience and click on the green Play button. There are some restrictions when submitting an appeal: An appeal must be submitted within 30 days of the moderation action affecting the account. Within profile settings, click on the edit icon (pencil icon) next to your password. For added security, make a new password that has not been used on other websites. Another Logged In Device. Add 2-Step Verification to Your Account. We are committed to the safety and privacy of our users. Roblox Support is used to get assistance with the players issues. com to your email Contacts. Logging in with a Passkey. Go to the Security Tab. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Roblox Kundendienst. The first step is to navigate to the Roblox Support form. kr, @usk. Mar 22, 2024 · You can contact Roblox by sending any messages to that address, completing the Roblox Support Form, or by calling Roblox at (888) 858-2569. Feb 18, 2024 · Hey guys, After releasing an update to my game and playing for a bit, I hopped off for a few hours, and upon logging back in, observed that I had been banned for 7 days. Jul 6, 2023 · Roblox Support might be having issues right now, I’d suggest waiting a few hours or up to 24 hours and then try resubmitting your ticket. co. Configure Your Firewall and/or Router Follow these steps to get to the Developer Exchange Cashout Page: Go to create. It's been a fun past couple of weeks attempting to receive any help from the ROBLOX support. I've tried contacting roblox support for about a week,and when they respond they say: "To get There is two main ways to do this: The easy way: Press Windows Key + R at the same time. Login to your Roblox account. After installation, click Joinbelow to join the action! For more information on Roblox safety features, please see our help articles here: Roblox Safety. Review all details before selecting Grant Full Account Access. The United States: Despite the lack of similar laws that are found in the UK and the EU. If you're still not receiving the 2-Step code after following those steps, please contact Roblox is committed to providing safety and privacy protection for our users. Support Roblox; Envoyer une demande Support Roblox Politique de Confidentialité Charte d'accessibilité Conditions d'Utilisation Dec 14, 2023 · Contact support with your email you used to create the account. Go to the Roblox Support form. A pop-up window will appear informing you that Roblox Player is installing. Under the “Personal” section, choose the correct location from the drop down menu. Roblox builds the tools and platform that empower people to create their own immersive experiences, so that any world they can imagine can be brought to life. Topics are automatically locked because this category is not for discussions or support. For content appeals: In addition to the above, also include: Account username. For this reason and because of COPPA regulations, users under the age of 13 cannot change their age setting. terms and conditions for roblox gift cards and credits Payments. Use the Resend Code or Start Over feature on the 2-Step Verification login screen. Thanks for visiting Roblox. Last four digits of the Credit/Debit Card used or Google Play purchase Apr 1, 2024 · We’ve created these Community Standards to help ensure that everyone feels safe and welcome in our shared adventure. Nearly a month ago around August 10, my Roblox account was hacked. . Find that email in your inbox, and follow the instructions in the email. Zahlungen, Geschenkgutscheine und Abonnements Ich habe Fragen über Premium, Robux, Geschenkgutscheine, Abonnemente oder zur Zahlung. Select the Update Email button (icon looks like a pencil and paper) Enter your new email address. Press the Verify button. Where is my Gift Card Credit? Where is my Gift Card Exclusive item? Using Gift Card Credit. Xsolla verification charges (micro-transactions) Prepaid Credit Card Errors. See all 8 articles. com” are in your contacts list so they aren’t blocked. Finish, and simply click on Send. Go to Settings (t he gear icon located at the upper-right corner of the site) Select the Account Info tab. Note: To use this feature, you must have a verified email address on your account. Login and join millions of people and discover an infinite variety of immersive experiences created by a global community. This method will only work if you have a 13+ account. The “Reset password” page will open, prompting you to enter and confirm your Roblox support offered no help here and said I needed to contact the creator. Enter the Code (6-digit) number in the box. If you do it via email using the email they said they changed it to, you should actually receive the instructions in that email. Enter your new password twice for confirmation purposes. Name: Enter your legal name as shown on your government issued documents. Please Help! Can anyone tell me why Roblox support is loterally just ignoring my tickets (at least I think they are) because I sent a ticket a week ago and they said they couldn’t help me because it’s like talking to a brick wall when you talk to their “support” team so I contacted them again waited 3 days, no response contacted them You can request that we delete personal information that we collect or maintain about you. 8 (eight) - B. Some of its common uses are for billing problems and ban appeals. Aug 30, 2023 · Method 3: How to call Roblox Support toll free number. ) 2 0. This will lead you to your account settings. Enter and confirm your new password. Technologie - Computer, Mobil, PlayStation, Xbox Ich habe ein Login to Roblox. It's a bit different in the mobile apps. 1. Use your username and password. This badge provides an important layer of confidence and clarity for everyone on Roblox. When you open the page, go to the "Help with games" section in order to find the right path to look for help. Once you change the location, you will not be able to Spend Your Roblox Credit. For 17+ experiences, please see Roblox’s 17+ Policy Standards. I've tested and made an account over 13 years old on creation. Press normal Reply then type your message at the top (before "magic" line). The email is not in my spam, promotions, or any other folder, and no emails are blocked. The hard way (if the internal uninstaller doesn't work, which is often): Nov 12, 2023 · But yeah Roblox Support is a complete joke! I sent a request or something, explained my situation perfectly that that message popped up and I couldn't login, and they just started yapping about verifying my account which I didn't have a problem with! I think they aren't even real people to be honest, but I'll hope we'll get a solution! Contact Us. I’d like to not feel like I wasted ~$30 for nothing because I really like this game but I feel discouraged at the fact I do not Select the button next to the user name that looks like the three dots, then Report. Click RobloxPlayer. Launch the player. Apple Store and iTunes - Enabling and Disabling Purchases. Wenn du weitere Hilfe benötigst, lies die nachstehenden Informationen und fülle das Support-Formular aus. As mentioned in the title, I forgot which email my account's verified with and the support team has been less than useful in assisting me. Jul 22, 2020 · WizardOfHills. Dec 19, 2023 · 1. Logging In With Your Phone Number. Account Session Protection. Click on the Password tab to make sure you’re recovering the right credentials. We’d love to hear from you! See full list on wikihow. Visit Roblox Recover Password portal ( website) to begin. Logging In with a One-Time Code. Click on the Menu button, located on the upper-left corner; Click the Record tab in the menu that opens; Click the Take Screenshot button Keep Your Account Safe. Quick Login. Log into the Roblox website. i know this was 7 months ago and prob wont get a response, but im having the same problem. Select Use phone number to reset password. Turn on the toggle for your desired 2-Step Verification method and follow the instructions on-screen. Roblox is an immersive platform for communication and connection. Credit Card Declined or Pending Charges. Enter the account email address and the account password. Buying and Selling Experiences. Support (roblox. If you’re not sure about why you need to change your location, do not modify it. You do. If the birth date on the account is correct, the privacy settings will update automatically to 13+ on the user's 13th birthday. com à votre carnet d'adresses/liste de contacts et réessayer. Renforcer la sécurité Assurez-vous d'avoir activé la vérification en deux étapes (2SV) comme mesure de sécurité supplémentaire pour empêcher les autres d'accéder à votre compte. A success message will appear once your new device has logged in. How to Redeem and Spend Your Gift Card. Select the red Report button to continue to the report form then fill it out and select the green Report Abuse button. g. Mobile Apps - find the three dots icon for More. I Forgot My Username. Contact Roblox services as this is an serious or even call them. They simply respond with automated messages telling me to login to the email address associated with the ROBLOX Bulletin Board. Roblox-Konto Ich brauche Hilfe mit meinem Konto. Roblox also provides users with a direct channel to our Customer Support team to We understand you want to help your friend by sending an appeal for their account or moderated creation. Please have common sense before emailing any of the emails below. I'd resend the mail after that point. Submit a support request with Roblox Customer service for help with your account or billing. Unfortunately there is not a number or email that you can use to contact Roblox directly, you have to Apr 14, 2024 · 1. '. Enter your current Roblox password. Please use the links below or drop us a line. After installation, click Joinbelow to join the action! Go to Account Settings. Player Trading Scams. Change the Email Address: Click on 'Change Email. However, Roblox has already stated that they are hiring more staff for this and even doing a full moderation revamp. Scams, Hacking, and Hoaxes. Enter all requested information. Sep 27, 2020 · Click here and we’ll get you to the right game studio to help you. Aside from the two methods mentioned above, players can also dial the Roblox phone number 1-888-858-2569 in order to speak to a live customer Contact Us. If your account location is set incorrectly, you can update it one time on your own by going into Settings > Account Info. Apr 16, 2024 · Roblox will email you or text you information about how to verify your account. Enter the 6-digit verification code on your web browser and click Verify. Proton Mail is a secure, privacy-focused email service based in Switzerland. On your logged-in device, go to Account Settings then Quick Login. Adding and Updating Payment Information. Authenticate The One-Time Code. iTunes, Google Play and Amazon Payments. . We don't make Roblox. Login to your account. u/Hogrider1111_. This will send a 6-digit number to your phone. Select Verify and complete the process. Logging In with Your Email. It can take 2 days or more, but if you're sending a mail about the trade currency or something like that they'll send you a bullshit Note: If sending an image to Customer Service, save the file as a . How do I know which experiences support Chat with Voice? To find out if an experience has chat with voice, please review the “About” section and/or experience details page. These Standards apply to all of your actions on Roblox and with other Robloxians, both online and at real-world events hosted by Roblox. To verify your phone number, open the text message Roblox sends you. Then, click on the gear icon in the top right corner and choose the “ Settings ” option. My account’s email was not Follow @Roblox on Twitter to get the latest news, updates, and exclusive codes for your favorite games. TL,DR: Tell Roblox support to change it, wait for them to actually do it, then reset password. I've tried getting my old account back for months and i've failed cause of lacking information even though i have evidence that i can show them, and recently my account got hacked and i lost all my robux. Customer support is Roblox's way of assisting user problems while playing ROBLOX. As far as I know this is the only way to actually add some pictures (or other attachments) to the case. This typically occurs due to a Roblox customer support is useless. Troubleshooting 2-Step Verification. My account was hacked - What do I do? Verify Your Email Address or Phone Number. However, to protect each player's privacy, we can only discuss the moderation status of an account or its creations with the account owner, or their parent/guardian. Official subreddit for Proton Mail, Proton Mail Bridge, and Proton Calendar. All Roblox emails end in "@roblox. If you are still unable to redeem your Gift Card, please contact Roblox support. Roblox Account hacked, email linked to my account was changed. Select your country prefix. categories. Click Buy. com” and “@appmail. These payment providers require any refunds to go through their support services and these charges cannot be refunded by Roblox. A majority of users' complaints regarding Roblox's contact system is rooted behind what they claim to be a heavy use of automatic Mobile Apps - find the three dots icon for More. com) The link that should be able to contact Roblox. You'll just need a working phone number and email address to verify your account for voice chat. roblox. Account Switching. Then it happened again, logged out. Then I set it SLIGHTLY below 13 a few days behind and the account now was locked. You can go to your Account settings page to add and verify your email address (or parent's email for Under 13 users). From my experience, they've almost always replied within hours, only half of the time a real human. First, you will have to fill in some information about yourself, even if you have already been logged in to the site. Enter your phone number in the box. We also encourage our users to report any activity they feel concerned about directly to Roblox. 2. Instruction will vary depending on your choice of 2-Step Verification. Click the “Cash Out” button. Supported Languages: Customer Support. PS. However, when I go to log in and send my 2 step verification to my email, I get no email for it. This is useful for general issues like billing questions, technical problems, etc. I asked roblox support to fix it. ys mf he bf bd br ub ii ug xh